Updated: 2/22/24

1. Introduction

These Supplemental Terms apply to the purchase of day passes, day office rentals, and meeting room rentals (“Services”) at DowntownWorks, LLC (“we”, “us”, “our”). By purchasing or booking any of the Services, you (“you”, “your”) agree to these terms in addition to our general terms and conditions. Please read them carefully.

2. Day Passes and Day Office Rentals

• Day Passes grant access to our coworking space during normal business hours on the day for which the pass is purchased. You may use any open, non-reserved/dedicated seating on a first-come, first-served basis.
• Day Office Rentals provide access to a designated office within our coworking space during normal business hours on the booked day, reserved specifically for your use.

3. Meeting Room Rentals

• Meeting rooms are available for professional purposes to both members and non-members, subject to availability.
• Amenities such as Wi-Fi, TV/presentation screen, power outlets, water, tea, coffee, select snacks, and furniture are included, with special amenities or equipment available upon request.

4. Booking, Payment, and Cancellation

• Booking and Payment: All Services must be booked and paid for in advance. Confirmation of your booking will be provided via email or notification.
• Cancellation for Day Passes and Day Office Rentals: All purchases are final and non-refundable.
• Cancellation for Meeting Rooms: Cancellations must be made at least 72 hours before the scheduled start time for a full refund. Cancellations made less than 72 hours in advance are not eligible for a refund. 
• Changes for Meeting Room Reservations: If you need to change the date or time of your booking, please contact us as soon as possible by emailing billing@downtownworks.com. Changes are subject to availability and the cancellation policy.

5. Use of Facilities

• Services are available during normal business hours, which are Monday – Friday from 8am – 5pm local time. We are closed on select Holidays. Hours are subject to change with or without notice.
• Facilities must be used in accordance with our community guidelines, including respect for space usage, noise levels, and cleanliness.
• The customer is responsible for any damage to the space or equipment during use.

6. Liability

We are not responsible for lost, stolen, or damaged personal property. Please keep your belongings with you at all times. You may be liable for damages caused to the property or equipment.

7. Changes to Bookings and Terms

• Changes to bookings are subject to availability and the stated cancellation policy.
• We reserve the right to modify these Supplemental Terms at any time, with changes communicated through our member portal, booking website, or other means.

8. Contact Us

For questions, concerns, or to make a booking, please contact us.