The rise of the remote employee continues to make waves in our global economy. For business owners, making remote work practical and efficient is a popular commodity. Just like your typical brick and mortar, remote-first organizations need checks and balances, employee tracking, and a solid benefits package in order to recruit top talent and remain competitive.

Powerful applications and software integrations take the onboarding and monitoring of a remote workforce to another level. Workforce management companies like Boomr provide simple productivity, accounting, and time-tracking solutions for businesses of all sizes.

Let’s take a closer look at Boomr as we hear from the company’s Director of Customer Experience, Jared Crandall. This family man and CrossFit enthusiast is proud to call Downtown Works his “home” away from home.

1. Tell us a little bit about yourself?

My name is Jared Crandall and I’m the Director of Customer Experience here at Boomr. I’m responsible for helping our customers successfully integrate Boomr into their workplace. My wife and I will be celebrating our 6-year anniversary next month and we have two daughters (Ellie – 4 and Mia – 9 months). We also have a mutt named Jersey. What little free time I have is dedicated to CrossFit and over the last few years I’ve built a gym that allows me to work out from home. My goal is to complete a half ironman triathlon this year (putting it in print should make me accountable, right?)

2. Where did you come up with your original idea or concept for your business?

Boomr started as a workforce management app for the home health industry. Our solution gave home healthcare providers tools to schedule patients and track work history from a mobile app, replacing outdated paper processes. It soon became clear that other industries could also benefit from a streamlined, mobile-first solution to manage remote workforces. Now Boomr serves customers in almost every industry all around the world.

3. What services and or products do you offer?

We offer mobile time tracking and workforce management for teams. Many of our teams work remotely and in non-traditional environments, but we also work with office-based teams like Vimeo and Bitly to help track time for hourly employees.

4. How has being a member of Downtown Works helped you grow your business?

Downtown Works has given us a place to call “home”. We’re a remote team spread out across the globe, but until recently San Diego was home to most of our team. We looked at a lot of coworking spaces and Downtown Works was the only one that matched our personal aesthetic and culture.

5. What is one piece of advice you would give someone just starting their business?

It’s common advice, but make sure your business addresses a real problem that many people face and that you offer a service or product that solves the problem. And remember that your first idea probably won’t be your best idea, so be ready to pivot when the time comes (am I the only one picturing Ross hauling a couch up the stairs right now?)

6. Where can readers find you?

You can find us online at or in the App Store or Google Play Store.

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